Parts and services

Maintenance Services

Preventive and corrective maintenance, calibration, installation and parts replacement — including X-ray tubes and technical supplies like liquid helium. 73% of tickets resolved remotely, first on-site visit within 24h, nationwide coverage.

Brands we work with in this line

SamsungMindraySiemens HealthineersCanon MedicalGE HealthCareHologicPhilipsMedtronicSterisZiehmNeusoftLotusKonica Minolta

*Availability subject to region and equipment stock.

Understand

What it is and what it's for

Blue technical service is clinical engineering from a team that operates its own installed base: preventive and corrective maintenance, calibration, installation and parts replacement for medical equipment — including devices not subscribed from Blue. The same structure that guarantees the subscription SLA is available to keep the fleet that is already yours running.

Applications

  • Scheduled preventive maintenance with an annual plan per device
  • Corrective service with remote diagnostics and field response
  • Installation, decommissioning and equipment relocation
  • Calibration, electrical safety tests and audit-ready documentation
  • Critical parts replacement, including X-ray tubes
  • Specialized technical supplies, such as liquid helium for MRI

What to evaluate when choosing

  • Nationwide coverage and first-response time defined in the contract
  • Remote-resolution capability reduces the need for visits — and downtime
  • In-house team and specialized lab, not an occasional outsourced network
  • Full documentation: traceability for accreditation and health authorities
  • One contract for the multi-brand fleet, instead of one vendor per manufacturer

Interactive

What's happening with your equipment?

Pick the scenario closest to yours — the recommendation appears instantly.

What's in the contract

What the service covers

73% of tickets are resolved remotely and the first on-site visit happens within 24h — with support available 24/7. It is the contractual answer to the question every healthcare operation asks: what if it breaks?

24/7 support
Specialized clinical engineering
Specialized laboratories
Preventive and corrective maintenance
Nationwide service across Brazil
For whomClinicsHospitalsLaboratories
99%

uptime, under contractual SLA*

24h

to the first on-site visit

73%

of tickets resolved remotely

24/7

support, every day

* The SLA level varies by equipment and contract.

Ready to quote Maintenance Services?

No upfront investment and maintenance included: request the proposal and get the monthly simulation.